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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alexis Magana

June 26, 2025

5  out of  5
rating by Alexis Magana
"This service team is truly one of kind. They treated me with so much respect and simply care for their clients. I would definitely recommend!"
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Nick Fitzgerald

June 23, 2025

5  out of  5
rating by Nick Fitzgerald
"The office was great!"
We responded:
"Thank you Nick for the review. We appreciate you choosing us for your insurance needs."
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Ian Elliott

June 23, 2025

5  out of  5
rating by Ian Elliott
"All of the agents in this office were great, especially Bobby Levato!"
We responded:
"Thank you Ian for your review. We stive to offer great service and are glad to know you found our team of agents great. We appreciate you choosing us for your insurance needs."
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Ahmad Hussain

June 18, 2025

5  out of  5
rating by Ahmad Hussain
"Britany is very understanding and helpful."
We responded:
"Thank you Ahmad for the positive feedback. We're glad to know Britany was understanding and helpful. We appreciate you choosing us for your insurance needs."
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Zach Rathbun

June 17, 2025

5  out of  5
rating by Zach Rathbun
"I ended up saving so much, that the initial thing I was trying to insure (golf cart) will basically be free. Thank you Stephanie for the great service!"
We responded:
"Thank you Zach for the review! We're happy to hear you had great service and that your golf cart is now insured! We appreciate you choosing us for your insurance needs."
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Carolina Muñoz

June 17, 2025

1  out of  5
rating by Carolina Muñoz
"I had a terrible experience with Sonia and her team- they never explain anything and add random things to your account. I had asked for LIABILITY insurance for my business and for some reason, workers comp was added without my knowing. Not only that, they misspelled my business name when I asked to correct it than 5 times, no care in the world for it! I am now in collections for an insurance policy I did not even have :) WOULD NOT RECOMMEND- terrible does not suffice for this place."
We responded:
"Hi Carolina, We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. It’s never our intention to cause confusion or frustration, and we understand how upsetting this must have been. Our team aims to provide clear communication and accurate service at every step. Our team made multiple efforts to assist you and address your concerns, all of which are documented. It's unfortunate you chose to transfer before we could fully resolve the situation. We’re committed to honesty and transparency and would be happy to discuss this further offline. Please feel free to contact our office directly at (630) 273-8020. "
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Britany Vazquez

June 16, 2025

5  out of  5
rating by Britany Vazquez
"It’s very helpful and understandable environment."
We responded:
"Thank you Britany for the 5 star review."
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Cecilia Ocana

June 13, 2025

5  out of  5
rating by Cecilia Ocana
"Mi agente Roberto Sanchez me ofrecio un excelente servicio, es comprensivo, paciente, me explico con detalle y me ofrecio opciones, un servicio profesional y humano, felicidades."
We responded:
"Gracias, Cecilia, por tu reseña. Nos alegra saber que Roberto te brindó un excelente servicio al cliente y fue paciente contigo. Agradecemos que nos hayas elegido para tus necesidades de seguros."
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Bobby Levato

June 11, 2025

5  out of  5
rating by Bobby Levato
"State Farm has been incredibly reliable and easy to work with—excellent customer service and peace of mind every step of the way!"
We responded:
"Thank you Bobby for the nice review! We strive to be reliable and provide customer services. It makes us smile when we get that positive feedback. We appreciate you choosing us for your insurance needs."
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Raul Reyes

June 10, 2025

5  out of  5
rating by Raul Reyes
"Roberto es muy eficiente cuando necesiten ayuda con su seguro pregunte por el. Muy amable y al igual todos sus compañeros."
We responded:
"Gracias, Raúl, por la reseña. Nos alegra saber que Roberto fue eficiente y amable. Agradecemos que nos haya elegido para sus necesidades de seguros."
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Jesus Sanchez

June 2, 2025

5  out of  5
rating by Jesus Sanchez
"Sonia is very professional thank you thank you to Robert as well for always answering all my questions"
We responded:
"Thank you Jesus for the review! We love knowing we provided you with professional service. We appreciate you choosing us for your insurance needs."
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Julio Mandujano

May 29, 2025

5  out of  5
rating by Julio Mandujano
"She was very polite and made the process quick and she even wished me a happy birthday!!"
We responded:
"Thank you Julio for the review! We take pride in our customer service and are appreciative that you choose us for your insurance needs."
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Mandy Lanciloti

May 27, 2025

5  out of  5
rating by Mandy Lanciloti
"Armando is a great help and knows how to take care of clients!"
We responded:
"Thank you Mandy for the review! It's great to know Armando was great help to you and took care of you. We appreciate you choosing us for your insurance needs."
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Aaron Galli

May 27, 2025

5  out of  5
rating by Aaron Galli
"Look, when it comes to insurance, I used to think it was about as exciting as watching paint dry in a beige room with no Wi-Fi. Then I met Armando Palomo, and let me tell you, this man could sell flood insurance to a cactus in the Sahara. Armando is the kind of agent who makes you feel like you’re signing up for a superhero policy that’ll protect you from rogue asteroids *and* your neighbor’s questionable BBQ habits. Professional? Oh, absolutely. Armando’s got the charm of a late-night talk show host and the precision of a NASA engineer. He explained deductibles and coverage options so clearly, I half-expected him to whip out a PowerPoint with laser effects. But here’s the kicker: he’s got this knack for making you laugh while you’re discussing the finer points of liability clauses—like, who knew umbrella policies could sound like a stand-up routine? Armando’s response time is faster than my dog chasing a squirrel, and his follow-through is so reliable, I’m convinced he’s secretly a wizard. He found me a policy that saved me enough cash to finally buy that fancy coffee machine I’ve been eyeing, and he did it with a grin that says, “I got you, fam.” If insurance agents were superheroes, Armando would be flying around in a cape, rescuing people from overpriced premiums and confusing jargon. In short, Armando Palomo isn’t just the best insurance agent—he’s the insurance agent you didn’t know you needed until he swooped in and made your life better. 10/10, would recommend to anyone who wants coverage with a side of charisma."
We responded:
"Wow Aaron, we really appreciate you taking the time to let us know how amazing Armando is - and we must agree. Thank you for taking the time and for letting us know that his response time is faster than your dog chasing a squirrel! We appreciate you choosing us for your insurance needs."
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kyle lange

May 22, 2025

5  out of  5
rating by kyle lange
"Awesome customer service, needed to switch insurance and Armando was respectful and honest and went above and beyond to help me find the best insurance policy for my needs"
We responded:
"Thank you Kyle for taking time to review us. It's great knowing you received awesome customer service. We truly appreciate you choosing us for your insurance needs."
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Cecilio Nunez

May 17, 2025

5  out of  5
rating by Cecilio Nunez
"Buen servicio. Gracias Stephanie"
We responded:
"¡Gracias Cecilio por la reseña!"
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Juan Urena

May 16, 2025

5  out of  5
rating by Juan Urena
"Really helpfull thank you Stephanie and team"
We responded:
"Thank you Juan for the review! We appreciate knowing Stephanie and the team were really helpful. Thanks for choosing us for your insurance needs."
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Gabriel Cruz

May 16, 2025

5  out of  5
rating by Gabriel Cruz
"A fantastic experience overall, Armando was very friendly and impressed me with my quote for my car/renters Insurance. Happy to say I’ve swapped to State Farm and now I have a little more pocket money!"
We responded:
"Thank you Gabriel for taking time to review your experience. It's great to know you had an overall fantastic experience. We thank you for choosing us for your insurance needs."
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Victor Hernandez

May 14, 2025

5  out of  5
rating by Victor Hernandez
"I had a question about an issue with one of my vehicle’s registration, Stephany helped me out and saved me having to pay $100 at the DMV"
We responded:
"Thank you Victor for the review. We love knowing Stephany helped with your issue and saved you money. We appreciate you choosing us for your insurance needs."
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Ana Corral

May 12, 2025

5  out of  5
rating by Ana Corral
"Roberto,Muy buen servicio muy amable y siempre resuelve mis problemas y aclara mis dudas gracias."
We responded:
"Hola Ana, agradecemos la calificación de 5 ⭐️ que nos dio. Gracias por depositar su confianza en nuestra oficina"
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Ramiro Corral

May 12, 2025

5  out of  5
rating by Ramiro Corral
"Roberto is always a great help!!!"
We responded:
"Thank you Ramiro for giving us 5 stars!"
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Enrique Alvarez

May 9, 2025

5  out of  5
rating by Enrique Alvarez
"Great agency to work with. Helps with any question I ask."
We responded:
"Thank you Enrique for the 5 star review! It's great knowing your questions have been answered. We appreciate you choosing us for your insurance needs."
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Travis Catalina

May 4, 2025

5  out of  5
rating by Travis Catalina
"Sonia Garcia State Farm insurance takes the time to really get to know their customers and always give the best results for those trying to optimize their insurance savings. Especially if you talk to Alondra you'llbe in good hands.....just don't tell Scott on me....."
We responded:
"Thank you Travis for taking time to review us! It's great knowing we have been able to optimize your insurance savings. We appreciate you choosing us for your insurance needs."
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Sasha Santiago

May 4, 2025

5  out of  5
rating by Sasha Santiago
"Alondra is the best!"
We responded:
"Thank you Sasha for the review. We love having Alondra in our office. We appreciate you choosing us for your insurance needs."
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Curtis Anderson

May 4, 2025

5  out of  5
rating by Curtis Anderson
"The best"
We responded:
"Thank you Curtis! Much appreciated."